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Vision, Values and Beliefs
Vision, Values and Beliefs
Vision
The Motibhai Group's vision is to maintain its leadership position as a strong, diversified, and profitable commercial organisation. The Group will maintain its focus on superior service and customer satisfaction, as well as stakeholder satisfaction and relentlessly pursue its diversification policy in wholesaling, retailing and manufacturing and also expand by acquisition, thereby continuing to be market leader and a responsible employer.
Values
The Company's values are enshrined in the strong principles laid down by the Founders and these are:
All business transactions must be conducted fairly and ethically.
All our customers are valued and respected.
The trust and confidence of our Principles must be held with the highest respect.
Highest level of service and attention must be given to our customers.
Empowering our staff and giving them leadership role in the Company and recognise them.
Beliefs
Excellent Quality
We will continue to embark on delivering an excellent quality of service.
Professionalism
We will display all the qualities it takes to uphold a professional demeanour in life and in the workplace.
Customer Friendliness
We will demonstrate to our customers that we really care about them and their problems.
Dedication to Duty
We remain committed to our obligations and are physically and mentally prepared at all times.
Integrity
We ensure that our people are honest, sincere, reliable, unselfish and consistent of approach.
Teamwork
We all understand and share the same vision and contribute together towards achieving the vision.
Courage
We incorporate physical, moral and spiritual strength in all facets of our life to ensure success.